Welcome to the CÉCI Support Wizard. Our wizard is here to help us help you by ensuring you provide us all the details we need in order to diagnose, and then solve, your problem.

After you answer the wizard's questions, simply click the 'Generate Mail to send' button. This action will open your email program, with content pre-filled and ready to be sent. You can then modify it to your liking, and then click the 'Send' button of your email program.

Please note: For security reasons, do not include your password in any field. This information is not needed and could potentially compromise the security of your account.